SATISFACTION GUARANTEED!
We want you to be satisfied with your purchase!HUALING products are guaranteed to be free of all manufacturing defects. In the event that you receive a product that fails to meet your expectations, please contact us within our warranty period, afterour confirmation, we will arrange for return or replacement. Some restrictions may apply. All transactions between HUALING and our customers are covered by these Conditions & Terms unless previously agreed upon in writing by both parties.

PRICING
Prices are quoted mostly in US dollars. All prices are subject to change without notice. Pricing, photographic and typographical errors are subject to correction. All prices are F.O.B. shipping point or C.I.F base port in your country depending on both parties' negotiation.

SHIPPING
Shipping charges for all HUALING orders are calculated based on the shipping method of the order, the weight or volume of the items on the order, and the Country your want to ship-to address. At the terms of C.I.F., our primary method of shipment for orders is Sea transportation. However, some items can ship via AIR or Express Parcel due to special requirement, but the freight will be charge to you in invoice. Anyway, sometimes, because of our reasons, we can provide the services to our customers, such as Air freight, or Express parcel, depending on the situation. All wooden packages can be fumigated at our side and we will provide the official certification if your Customers need.

PAYMENT
HUALING accepts irrevocable confirmedL/C at sight or T/T, but we prefer to payment by 30% in advance, balance t/t against shipping advice by faxed original documents.

RETURNS & REPAIRS
Any HUALING item may be returned provided that the item is (A) found to be defective in either material or workmanship (subject to QA inspection), or (B) not exact same with your order. Before returning any item contact HUALING to obtain a Return & Credit authorization number (RC#). We will not be able to process your return and properly credit your account without a Return & Credit Authorization number. Please have your invoice or packing slip number and HUALING item model number available when you contact us . If the return is a result of a manufacturer's defect or an error by HUALING , we will gladly make arrangements for return at our expense. Returns that are not the result of a manufacturer's defect or error by HUALING must be returned at the customer's expense and will be subject to a handling and/or restocking charge. Include with your return a copy of your invoice or packing slip, along with the Return & Credit Authorization number given to you by HUALING. All merchandise must be returned in its original packaging.